MyGate Smartlock
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Door Compatibility Requirements
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How can I choose which lock is feasible for my door?
Curious about the compatibility and features of the MyGate lock for my door?
MyGate Smart Lock Installation Process
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4
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What Do I Do If I Don’t Have All the Installation Details?
I have received my lock. What’s the next step in the installation process?
Do I need to arrange any accessories or tools for the installation?
What if essential parts are missing from the box?
Mygate WiFi Gateway - Smart Devices
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1
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How to Configure Your Mygate WiFi Gateway and Why It's a Game-Changer!
Lock SetUp Configuration
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4
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Need Help With Lock Setup?
How can I add my MyGate lock in a MyGate society, and is the MyGate Smart Devices app available to everyone?
Can I manage multiple smart door locks using the same app?
What type of battery is recommended for this lock, and what is its expected battery life?
Managing Lock Users
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6
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How to create a user profile?
How can I provide the app access to my family members?
Need to add a new fingerprint? Learn how to register additional fingerprints
Need to register an RFID card with your lock? Follow these easy steps!
What's the simplest way to provide access to the maid, daily helper, or medical attendant while ensuring security?
See more
Managing Lock Settings
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6
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What is Secure Mode on smart locks and how does it work?
What is Passage Mode, and how does it work?
What is the Auto-Lock feature, and how does it keep your home secure?
How can I remotely unlock the Mygate lock?
Wi-Fi connectivity problems with your MyGate lock? Find out how to solve them in minutes!
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TOP Lock Usage Queries
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4
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What are the different ways to unlock the door?
How can I open the door if my lock isn’t responding and I’m stuck outside? Is there a backup option if it loses power?
Can I access an activity log of the lock usage, and will I receive notifications on my smartphone for lock activity, such as when the door is unlocked by maids, family members, or friends?
Can I change the PIN code access for my lock, and can I customize the validity period of the OTP? Additionally, can I unlock the door from inside my home?