Steps to Replace the Wi-Fi Chip: Step 1: Ensure you have a star screwdriver . It is commonly available at any local hardware store. Step 2: Remove the battery Cap located on…
No worries, let’s fix this together! Just follow the steps below along with the video: Watch the video: https://www.youtube.com/shorts/NKy5yjDJ2Cc Steps to Follow: Open the MyGate app…
We believe your gateway may need reconfiguration to restore full functionality. Please follow the steps below to get the remote unlocking feature working again: 🔧 Before You Begin: - Make sure your …
No worries, let’s fix this together! Just follow the steps below along with the video: Watch the video: https://www.youtube.com/shorts/NKy5yjDJ2Cc Steps to Follow: Open the MyGate app…
Step 1: Update the MyGate app to the latest version from the App Store or Google Play Store. Step 2: Plug the gateway device into a power source. It will start blinking with red and blue lights,…
This issue is rare with our smart locks, but if you're facing trouble connecting to Wi-Fi, please follow these steps: Make sure you are connecting to a 2.4 GHz Wi-Fi network , as our locks do not…
Congratulations on the successful configuration of Mygate WiFi Gateway, which will enable your Mygate Smart Lock with send real-time notifications, remote unlock capabilities and many more features. You'll now be able to…
If you are not getting notifications, check the following: 1. Make sure you have an active internet connection and that the Wi-Fi gateway is connected. 2. Check whether the notifications are not…
You can check the following things if your door sensor isn't working: Check that your door sensor setting is turned ON . Check that you have a wifi gateway setup for your lock and that it has an active internet connection . …
Step 1: Update the App Ensure your MyGate app is up to date for optimal performance. Visit the App Store or Google Play Store to get the latest version. Step 2: Calibrate the Lock Clock Open…
While connectivity hiccups are rare, follow this quick guide to get your lock back on track: 1. Check Your Wi-Fi Network: Make sure you’re connected to a 2.4 GHz Wi-Fi network, as our smart locks are not…
It’s very simple! Please follow the steps provided in the manual below to replace the battery safely and correctly. MG Smart Lock Door Sensor - How to change battery.pdf
MyGate WiFi gateway is available for purchase on Amazon and the MyGate official website . Prices: Prices are dynamic, on both selling platforms offer different deals. Please check out our video to see how it is super…
Use a 2.4 GHz Wi-Fi network, as the doorbell doesn’t support 5 GHz networks. Also, make sure to update both the app and your mobile device to the latest versions. To reconnect…
1. Use of Duracell Ultra Batteries: Ensure that you’ve used Duracell Ultra batteries . If so, inspect the battery compartment for any signs of leakage or damage .If you notice anything unusual, please take photos and share them with…
It's very simple - Follow the below steps. 1. Open the lock cover to access the battery compartment 2. Remove the old batteries. 3. Insert new Duracell Ultra batteries, following the…
A video doorbell is a smart doorbell with a small camera built in. It connects to your home Wi-Fi and your smartphone. When someone comes to your door: It can see movement or when someone presses the…
1. Primary Differentiating Feature Pro 2.0: Focuses on Advanced Biometric (Fingerprint) access. Pro 2 Ultra: Includes Face Recognition Capability, making it the top-tier model. 2. Unlocking Methods Pro 2.0: Offers 6 Ways to…
Yes, the door sensors work with all types of locks that Mygate offers . However, you do not need an external door sensor for the Mygate Pro Lock as it comes with built-in sensors. Your lock should be connected to a…
Yes, you can unlock the door from inside your home as long as you're within Bluetooth range of the lock. For remote unlocking , MyGate offers two options: 🔹 Wi-Fi Gateway – Enables you to unlock the…