Steps to Replace the Wi-Fi Chip: Step 1: Ensure you have a star screwdriver . It is commonly available at any local hardware store. Step 2: Remove the battery Cap located on…
No worries, let’s fix this together! Just follow the steps below along with the video: Watch the video: https://www.youtube.com/shorts/NKy5yjDJ2Cc Steps to Follow: Open the MyGate app…
We believe your gateway may need reconfiguration to restore full functionality. Please follow the steps below to get the remote unlocking feature working again: 🔧 Before You Begin: - Make sure your …
No worries, let’s fix this together! Just follow the steps below along with the video: Watch the video: https://www.youtube.com/shorts/NKy5yjDJ2Cc Steps to Follow: Open the MyGate app…
Step 1: Update the MyGate app to the latest version from the App Store or Google Play Store. Step 2: Plug the gateway device into a power source. It will start blinking with red and blue lights,…
This issue is rare with our smart locks, but if you're facing trouble connecting to Wi-Fi, please follow these steps: Make sure you are connecting to a 2.4 GHz Wi-Fi network , as our locks do not…
Congratulations on the successful configuration of Mygate WiFi Gateway, which will enable your Mygate Smart Lock with send real-time notifications, remote unlock capabilities and many more features. You'll now be able to…
Step 1: Update the App Ensure your MyGate app is up to date for optimal performance. Visit the App Store or Google Play Store to get the latest version. Step 2: Calibrate the Lock Clock Open…
While connectivity hiccups are rare, follow this quick guide to get your lock back on track: 1. Check Your Wi-Fi Network: Make sure you’re connected to a 2.4 GHz Wi-Fi network, as our smart locks are not…
It’s very simple! Please follow the steps provided in the manual below to replace the battery safely and correctly. MG Smart Lock Door Sensor - How to change battery.pdf
MyGate WiFi gateway is available for purchase on Amazon and the MyGate official website . Prices: Prices are dynamic, on both selling platforms offer different deals. Please check out our video to see how it is super…
1. Use of Duracell Ultra Batteries: Ensure that you’ve used Duracell Ultra batteries . If so, inspect the battery compartment for any signs of leakage or damage .If you notice anything unusual, please take photos and share them with…
It's very simple - Follow the below steps. 1. Open the lock cover to access the battery compartment 2. Remove the old batteries. 3. Insert new Duracell Ultra batteries, following the…
If you are not getting notifications, check the following: 1. Make sure you have an active internet connection and that the Wi-Fi gateway is connected. 2. Check whether the notifications are not…
Yes, the door sensors work with all types of locks that Mygate offers . However, you do not need an external door sensor for the Mygate Pro Lock as it comes with built-in sensors. Your lock should be connected to a…
Yes, you can unlock the door from inside your home as long as you're within Bluetooth range of the lock. For remote unlocking , MyGate offers two options: 🔹 Wi-Fi Gateway – Enables you to unlock the…
You can check the following things if your door sensor isn't working: Check that your door sensor setting is turned ON . Check that you have a wifi gateway setup for your lock and that it has an active internet connection . …
At MyGate, we're committed to providing you with the best smart lock experience. To ensure optimal performance and longevity for your MyGate Smart Lock, we highly recommend using Duracell Ultra alkaline batteries . Here's…
No, you do not need an internet connection to unlock your door using the Door Remote . Just make sure you're within 2.5 meters of the lock for it to work properly.
It's very simple! Just follow the steps provided in the user manual. The battery life lasts up to 6 months , and it may last even longer depending on your usage. Mygate Door Remote Manual.pdf