How can I open the door if my lock isn’t responding and I’m stuck outside? Is there a backup option if it loses power?

If your lock battery is dead, no worries! You can easily charge it using the emergency charging C-type USB port located near the keyhole on the front of the lock.

We also recommend keeping a manual key outside your home for unexpected emergencies.

Please call us at 08047166455,  we're available every day from 10:00 AM to 7:00 PM.

Note: Please use the normal C-type cable. (local Cable)