MyGate Smartlock
Support Center
Contact Us
Support
Users & Accesses
Users & Accesses
How to create a user profile?
How to set up a PIN for user profile?
Need to add a new fingerprint? Learn how to register additional fingerprints
Can I change the PIN code access for my lock, and can I customize the validity period of the OTP? Additionally, can I unlock the door from inside my home?
Need to register an RFID card with your lock? Follow these easy steps!
How can I provide the App and Admin access to my family members?
Why did my recurring/timed access stop working ?
What's the simplest way to activate the expired/ timed/ recurring access?
How Can I Get Access Records?
How can I grant short-term access to a guest, relative, or paying guest for a few days?
Is there a feature to temporarily disable or lock out specific users (if the user isn't relevant anymore)
How do I delete or Modify the User Access?
Why is the lock suddenly failing to accept or recognize fingerprint access frequently?