Is there a feature to temporarily disable or lock out specific users (if the user isn't relevant anymore)
Currently, there is no way to temporarily disable an access, please delete the access key from user management for the corresponding user.
Please find the complete details on how we can delete user/access - https://help.shop.mygate.com/articles/131440-how-do-i-delete-or-modify-the-user-access
Further Assistance: If you encounter any errors while performing the above steps, please take screenshots of the error or record your screen while the issue occurs. Then, simply chat with us on WhatsApp at 6366359011 and raise a complaint. We’ll assist you further!