What if essential parts are missing from the box?

If any small part like a screw, battery, or RFID card is missing, please ask the technician to go ahead with the installation.

Then, simply highlight the issue and raise a complaint by chatting with us and raise a complaint. Our team will get in touch with you and resolve the matter within 24 hours.

However, if the technician confirms that the installation can’t be completed due to missing essential parts, immediately contact Amazon or Flipkart support and raise a complaint for a replacement.

If you’ve ordered directly from the MyGate website, Please send an email to devices@mygate.in