What if essential parts are missing from the box?

Rest assured, this is a rare situation! If any small part like a screw, batteries, or RFID card is missing, simply guide the technician to proceed with the installation. Just highlight the issue to devices@mygate.in, and our team will get in touch with you to resolve the matter within 24 hours

However, if the technician confirms that the installation can’t be completed due to missing essential parts, immediately contact Amazon or Flipkart support and raise a complaint for a replacement.

If you’ve ordered directly from the MyGate website, just drop an email to devices@mygate.in. Our team will reach out to you within 12-24 hours to guide you through the next steps.