What happens if the RFID card is lost or stolen?

If your RFID card is lost or stolen, follow these steps to revoke access:

• Open the app.

• Tap on “Users & Accesses”.

• Select the user whose access you want to remove.

• Tap on the key you wish to delete.

• Tap the three dots icon in the top right corner and select “Delete Key”.
  
  Note: Make sure you are near the lock while performing this activity. Then, navigate to Settings, find the Diagnostics Tool, and run the Access Run.
  
  If you encounter any errors while performing the above steps, please take screenshots of the error or record your screen while the issue occurs. 
  Then, simply chat with us on WhatsApp at 6366359011 and raise a complaint. We’ll assist you further!