Warranty and Service Support - Mygate Smart Locks

Yes, we offer a 3 and 2 year warranty on our locks based on model you have. Additionally, we provide 10 years of service support.

Please note that in case of any physical damage caused by humans, animals, or natural incidents, it will be considered a paid service.

We have a dedicated support team is here for you 365 days a year, from 10 AM to 7 PM, ready to assist with any questions or concerns you may have.

If you experience any issues, simply send an email to devices@mygate.com with a self-explanatory video for a quicker and more efficient solution.