How can I reschedule or change my installation date?

You can easily reschedule your installation through the MyGate Smart Devices app or the MyGate Smart Devices website.

Follow these steps:

1. Open the MyGate Smart Devices app or visit the MyGate Smart Devices website and sign in to your account.

2. Go to the Orders section.

3. Select the order for which you want to reschedule the installation.

4. Click or tap Cancel Order to cancel your existing installation request.

5. Once the order is cancelled, the Reorder option will become available.

6. Click or tap Reorder.

7. Select your preferred installation date and time slot from the available options.

8. Review the details and confirm your booking.

Your installation request will be scheduled for the new date and time slot you selected.

Need help? If you face any issues while rescheduling your installation, please contact us at devices@mygate.in, and our support team will be happy to assist you.