Updated: 21 October 2025

Mygate smartlock fitting is bad.

Sorry to hear you're experiencing this issue!

Please record a self-explanatory video clearly showing the poor fitting and Kindly share the requested details with us or you can send an email to devices@mygate.in

  • A brief description of the issue

  • Your lock model

  • Your device model

Note: We'll take action and resolve the issue if it's reported within 3 days of the lock installation. Issues reported after 3 days may incur a charge for the visit.

We'll take it from there and help resolve it!