Mygate smartlock fitting is bad.

Sorry to hear that you're experiencing this issue! Could you please record a self-explanatory video showing the bad fitting and share it with us at devices@mygate.in Be sure to include a brief description of the issue, along with your lock model and device model.

Note: We'll take action and resolve the issue if it's reported within 3 days of the lock installation. Issues reported after 3 days may incur a charge for the visit.

We'll take it from there and help resolve it!