Updated: 21 October 2025

Are you facing issues with locking, unlocking, opening, or closing your door using the MyGate SE, Plus, Pro, or EDGE smart lock?

Sorry to hear you're having a problem.

Please make a short video showing the issue you’re facing while unlocking and locking the your mygate smart lock. Then share it with us or you can send an email to devices@mygate.in and our support team will contact you to help with the next steps.