Technician did not show up at the scheduled time, and I haven’t received any call or update regarding my installation.

We sincerely apologize for the inconvenience caused.

Usually, we share the technician’s details with you via WhatsApp. Could you please try calling the technician directly to get an update? In case they are not responding, please rest assured that you will receive a call from our team within 2-4 hours from your scheduled time.

If the technician has not arrived or if you still haven’t received any update, kindly drop an email to devices@mygate.com for further assistance.