Demo Person did not show up at the scheduled time, and I haven’t received any call or update regarding my Demo.

We sincerely apologize for the inconvenience caused.

Typically, a member of our team contacts you a day in advance to confirm your demo appointment via WhatsApp and a phone call. Could you please check if you have received a WhatsApp message or a missed call from our side, and try reaching out to them directly for an update?

If they are not responding, please be assured that you will receive a follow-up call from our team within 2–4 hours of your scheduled appointment time.

If the team member has not arrived, missed the virtual call, or if you still haven’t received any update, kindly email us at devices@mygate.com for further assistance.